Terms & Conditions – The Railway Tavern, Framingham Earl
Last updated: 30 January 2026
These Terms & Conditions (“Terms”) govern your use of the website, visits, bookings and attendance at The Railway Tavern (“we”, “us”, “our”), a licensed pub located at:
The Railway Tavern
1 Norwich Road, Framingham Earl, Norwich NR14 7AB, England.
Operators / Licensees: Dave & Tracey Moore (with Tracey Moore as a named contact).
Telephone: 01508 491088
Email: railway-tavern@hotmail.co.uk
Website: https://therailway-tavern.com/
By using this site, booking, visiting or consuming services at the pub, you agree to these Terms.
1. Website & Information Use
1.1. Information on our website and affiliated pages (menus, opening hours, entertainment) is provided in good faith but may be updated without notice.
1.2. You agree not to copy, redistribute, misuse or republish content without our express permission.
2. Bookings & Reservations
2.1. Table reservations and bookings for food or events can be made via phone or the online booking form at our website.
2.2. Bookings are subject to availability and may be amended, refused or cancelled by management as necessary.
2.3. Arriving late may mean losing your booked table at peak times.
3. Food Service & Allergens
3.1. Our food offerings include pub classics, snacks and weekend meals; menus may change.
3.2. You must notify staff of any allergens or dietary requirements before ordering.
3.3. We take allergen safety seriously but cannot guarantee allergen-free preparation zones.
4. Alcohol & Licensing Rules
4.1. Alcohol is served in strict compliance with the Licensing Act 2003.
4.2. We operate a Challenge 25 policy; valid photo ID may be requested.
4.3. Service may be refused to anyone who appears drunk, disruptive or underage.
5. Conduct & Safety
5.1. Customers must act responsibly and respectfully.
5.2. We may refuse entry or service to anyone whose behaviour is unsafe or abusive.
5.3. Customers are responsible for their own behaviour and that of anyone in their party.
5.4. Any damage caused to pub property must be paid for by the responsible party.
6. Children & Families
6.1. Minors must be supervised by a responsible adult at all times.
6.2. Some areas or events may be restricted to persons 18+ in line with licensing laws.
7. Pets & Assistance Animals
7.1. Assistance dogs are always permitted.
7.2. Other pets may be allowed in outdoor areas at the discretion of management.
8. Events & Entertainment
8.1. We host live music and community events; schedules may change without notice.
8.2. Paid event tickets are non-refundable unless the event is cancelled by us.
9. Lost Property
9.1. We are not responsible for lost, stolen or damaged belongings on the premises.
9.2. Lost items are stored for a reasonable period before disposal.
10. Promotions & Offers
10.1. Any promotions, deals, offers or discounts are subject to availability and may be withdrawn at any time.
10.2. Offers may not be used alongside other offers unless explicitly stated.
11. Liability Limitation
11.1. Nothing in these Terms limits our liability for death or personal injury caused by our negligence.
11.2. Except as required by law, we are not liable for indirect losses or loss of personal property.
12. Privacy & Cookies
12.1. Our website may use cookies to improve user experience.
12.2. Personal data provided to us will be handled in accordance with UK data protection laws and our Privacy Policy.
13. Amendments to Terms
13.1. These Terms may be updated at any time and the latest version will always be published on our website.
13.2. Continued use after updates constitutes acceptance of the revised Terms.
14. Governing Law
14.1. These Terms are governed by the laws of England and Wales.
14.2. Any disputes fall under the exclusive jurisdiction of the English courts.